Frequently Asked Questions
Everything you need to know about TG AutoHub β registration, payments, automations, security and more.
π Getting Started
What is TG AutoHub and who is it for? +
TG AutoHub is a private automation platform for Telegram and WhatsApp operators. It's designed for crypto traders, community managers, OTC operators, marketers, and anyone who sends messages at scale. It replaces hours of manual work with scheduled, rule-based automation.
What is the registration and activation process? +
1) Register with your email on the registration page. 2) Verify your email with an OTP code. 3) Complete a one-time USDT payment using your unique invoice. 4) Payment is auto-confirmed in seconds β no admin approval needed. 5) You get full dashboard access immediately.
Is AutoHub a public SaaS or invite-only? +
AutoHub is an approval-based platform accessed via registration and payment. It is not a public open-signup service. This ensures quality control and security for all users.
π³ Payment
What payment methods are supported? +
We accept USDT via Bitget. Each user receives a unique invoice amount and a dedicated deposit address. The system monitors your payment in real time and activates your account automatically upon confirmation β typically within seconds.
What happens after I complete payment? +
Your account is automatically approved and activated. You receive an email confirmation and are redirected to the full dashboard immediately. There is no waiting period for manual admin review.
Are there recurring fees? +
No. The Starter ($49) and Professional ($99) plans are one-time payments β no monthly, annual, or hidden fees. You pay once and get lifetime access. Enterprise/custom plans may have different terms β contact us for details.
βοΈ Features & Automations
How do automations work? Do they run 24/7? +
Yes β automations run on our server 24/7 regardless of whether you're logged in. Create an automation by selecting your account, a message template, target groups, and a schedule. Interval schedules run every X minutes; daily schedules run at a specific time each day.
Can I connect multiple Telegram and WhatsApp accounts? +
Yes. Connect multiple Telegram accounts via QR or phone login and multiple WhatsApp numbers via QR/pairing code. Each account's groups, automations, and data are completely isolated from other accounts.
What is the invite link scraping feature? +
AutoHub automatically collects Telegram invite links from all your incoming messages 24/7. You can also manually sync old message history. Collected links are tracked with statuses (NEW, JOINED, EXPIRED) and you can bulk-join all new ones with one click.
Is there a REST API? +
Yes β with 60+ endpoints. The API supports broadcasting, account management, group querying, template access, analytics, auto-reply, welcome messages, contact management, and folder organization. Authenticate using an API key via the X-API-Key header, Authorization: Bearer, or ?api_key= query param. Full documentation is available at /api-docs.
π‘οΈ Safety & Anti-Ban
Will my accounts get banned using AutoHub? +
No β and this is our strongest differentiator. AutoHub uses a zero-ban architecture: human-speed message delivery with randomized delays, automatic flood-limit detection, account rotation, and message spinning. Across 5M+ messages delivered by 500+ operators, zero platform bans have been reported. Most competitor tools that send at machine speed get accounts flagged within days.
How does the anti-ban system work technically? +
Six layers: 1) Human-speed delivery with randomized delays that mimic real typing. 2) Flood-limit awareness β AutoHub monitors Telegram's rate signals and backs off before restrictions hit. 3) Account rotation β broadcasts spread across accounts to avoid per-account limits. 4) Message spinning β template variables auto-vary wording to dodge spam pattern detection. 5) Isolated sessions β each account runs its own session with no shared IPs. 6) Scheduled drip β broadcasts distribute over time so activity looks organic.
βοΈ Comparison
How is AutoHub different from Combot, SendPulse, or other TG tools? +
Most tools focus on one thing β analytics (Telemetr.io, TGStat), chatbots (SendPulse, BotPenguin), or group moderation (Combot, GroupButler). AutoHub is the only platform that combines multi-account broadcasting, WhatsApp + Telegram automation, invite-link scraping, bulk join, auto-reply, analytics, and a full REST API (60+ endpoints) β all in a single dashboard, with one-time pricing instead of monthly subscriptions.
Why is AutoHub one-time pricing when competitors charge monthly? +
We believe automation should be a tool you own, not a subscription you rent. A typical $30/month tool costs $360/year. AutoHub Professional is $99 once β forever. That's $261 saved in year one alone, and the gap only grows. Our infrastructure is optimized to support this model sustainably.
π Security
What security measures protect my account? +
Multiple layers: mandatory 2FA (email OTP + optional TOTP authenticator app), trusted device tokens (skip 2FA for 30 days per device), new-device login email alerts with IP and location, per-session revocation from Settings, encrypted API key storage, HSTS, CSP, and cookie hardening at server level.
What happens if I log in from a new device or location? +
You'll receive an email alert containing the IP address, approximate location, device type, browser, and login time. The email includes a "This was me" confirmation link and a "Secure my account" link to change your password if you don't recognize the login.
Can I see all active sessions and remove specific devices? +
Yes. Go to Settings β Account Security. You'll see all active sessions with IP, device, browser, and last-active time. You can revoke any individual session instantly. Admins can also view and revoke sessions for all users from the admin panel.
Still have questions?
Our support team responds within 24 hours. Or register now and use the AI Helper inside the dashboard.